The 5S housekeeping environment

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23 Mar 2015

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Summary of the unit

This unit covers the competencies needed to facilitate and improve the 5S housekeeping environment. In a typical scenario, an organisation is implementing or practicing a 5S approach to housekeeping. While 5S places much of the responsibility on team members, team leaders need to support, encourage and facilitate effective 5S in the workplace. The manufacturing environment for 5S may include the warehouse, tool shop, office, etc.

Key Learning points

5S or the 5 pillars of the visual workplace (Hirano 1995) is a systematic process of workplace organisation. When we ask manufacturing people about the 5S's, most of them say they don't think the 5S's are relevant. "That's just a system of keeping things organised and clean? The 5S's are not simply eliminating toolboxes and cleaning up.

While the concepts are easy to understand, most companies have not implemented them. Implementation of the 5S's create many benefits such as higher quality, lower costs, reliable deliveries, and improved safety…to name a few. These benefits are clearly relevant to any manufacturer, and they are not had simply by eliminating toolboxes and cleaning up.

The intent of 5S is to have only what you need available in the workplace, a designated place for everything, a standard way of doing things, and the discipline to maintain it. Created in Japan, the 5S's are: Seiri, Seiton, Seiso, Seiketsu, and shitsuke.

Translated to English, we have:

  • Sort - remove all items from the workplace that are NOT needed for current production.
  • Set in Order - arranging needed items so that they are easy to find and put away. Items used often are placed closer to employees.
  • Shine - making sure everything is clean, functioning, and ready to go.
  • Standardise - the method you use to maintain the first 3S's.
  • Sustain - making a habit of properly maintaining correct procedures.
  • The following is a list of the essential information that the learner must know and apply when they complete this unit. 5S is the foundation of lean manufacturing. It concentrates on eliminating waste and improving overall productivity, safety and customer satisfaction.

    Sort needed from unneeded

  • Identify all items in the work area
  • Distinguish between essential and non-essential items
  • Place any non-essential item in a appropriate place, not in the work area
  • Regularly check that only essential items are in the work area
  • Set the workplace in order

  • Identify the best location for each essential item
  • Place each essential item in its assigned location
  • After use immediately return each essential item to its assigned location
  • Regularly check that each essential item is in its assigned location
  • Shine the work area

  • Keep the work area clean and tidy at all times
  • Conduct regular housekeeping activities during shift
  • Ensure the work area is neat, clean and tidy at both beginning and end of shift
  • Standardise activities

  • Follow procedures
  • Follow checklists for activities where available
  • Keep the work area to specified standard
  • Sustain the 5S system

  • Clean up after completion of job and before commencing next job or end of shift
  • Identify situations where compliance to standards is unlikely and take actions specified in procedures
  • Inspect work area regularly for compliance to specified standard
  • Recommend improvements to lift the level of compliance in the workplace

5S Implementation

As many organisations attempt to become truly "World Class", the first question facing management. Is often where to begin their lean journey. The answer is simple - the 5S program. The 5s's are: sort, set in order, shine, standardize, and sustain. Depending on a company's situation, the 5S's can be implemented in different ways.

However, many companies have found success using the following 7 steps:

  1. MCj03039030000[1]Organise the program committee.
  2. Develop a plan for each S.
  3. Publicly announce the start of the program.
  4. Provide training and education to employees.
  5. Select a day in which everybody cleans up his/her own working area.
  6. Evaluate the results of 5S.
  7. Perform Self-Examination and Take Corrective Actions.

5S, like all other quality and prevention initiatives, requires commitment from top management and participation by everyone in the organisation. Requiring plans tailored to each facility, a 5S program cannot be implemented using a "one-size-fits-all" approach. 5S is best implemented very gradually over a period of time. Because implementing five S can be such an overwhelming task, some companies decide to institute it department-by-department.

SORT

Sometimes the hardest part about 5S is actually getting started! The first step, "Sorting", means to sort through everything in each work area and keep only what is necessary for current production.

Materials, tools, equipment and supplies that are not frequently used should be moved to a separate, common storage area. Items that are not used any more should be discarded or recycled. Don't keep things around just because they might be used someday. Sorting is the first step in making a work area tidy. It makes it easier to find the things you need and frees up additional space.

As a result of the sorting process you will eliminate (or repair) broken equipment and tools. Obsolete fixtures, moulds, jigs, scrap material, waste and other unused items.

The goal and process of the first "S" is organisation. The sort process distinguishes needed items from unneeded items and removes the latter.

We also need to use a tool known as "Red-tagging." This involves the team going through all items (tools, equipment, material, etc.) and asking the question: "Do I need this to do my job on a regular basis?" Items that are used very infrequently or not used should be red-tagged. After determining what is actually needed, update all documentation to reflect the needed parts.

Red Tagging

Red tagging is an essential method for reducing clutter in the workplace. Work with your team to identify and establish criteria for what to remove and where to put it. Assign a team leader who is responsible for deciding to keep or dispose of items you are not sure about. For each item identified ask three simple questions:

  1. Why is this item here?
  2. Why in this quantity?
  3. Why in this place?

Red-tagging items allow workers to set aside and evaluate items and information in terms of their usefulness and frequency of use. The items and information are returned, stored elsewhere, sold, given away, or thrown away. When red tagging is completed, problems and annoyances in the workflow are reduced, communication between workers is improved, product quality is increased, and productivity is enhanced.

Activity 1 Sort checklist

Use the checklist in the workbook for activity 1 to identify the current situation in your work area:

10 steps to implementing Sort
  1. Train the crew in Sort - What is required for current production,
  2. Agree on the rules of inventory,
  3. Assign areas of responsibility,
  4. Create a Red Tag Area,
  5. Schedule a time for the Red Tagging to be done,
  6. Conduct the Red Tagging,
  7. Dispose of items of clearly no value,
  8. Move Tagged items to the Red Tag Area
  9. Record Tagged Items on a Log and notify others of the tagged items,
  10. Dispose of unclaimed items after an agreed interval has lapsed.

Sort in Summary

  • 5S is a cultural change activity so involve the entire crew
  • Define ongoing responsibilities
  • Use the RED TAG program to get rid of the clutter throughout the factory
  • Review inventory levels right across the value chain - can they be reduced?
  • Create maximum impact - success breeds success.
SET IN ORDER

The second "S" (Set in Order) requires you to organise things so that they are easy to use and label them so that anyone can find, use, and return them to the correct place easily. Visual controls should be used where practicable in this activity; a visual control is any communication device used in the work environment that tells you at a glance how work should be done.

"Set in order" organises a work area for the maximum possible efficiency.

Organisation and orderliness work best when they are implemented together. Set in order ensures that there is a place for everything and everything is in its place. Labelling is mostly for other people who need what is in the area, when the areas "owner" is away. The benefit is economy of time and motion. When orderliness is implemented, there is no wasted human energy or excess inventory.

The Eight Wastes

To eliminate production waste, it is important to understand exactly what waste is and where it exists. While there are a great variety of products being manufactured in different facilities, the typical wastes found in manufacturing environments are quite similar. For each type of waste, there is a strategy to reduce or eliminate its effects, and improve overall performance and quality.

One of the first steps in achieving the goal of becoming a competitive organisation is to identify and attack the Eight Wastes.

  1. Defective Products - rejects, rework and customer complaints re products
  2. Overproduction - making more products than what customer needs right now & storing
  3. Waiting - Parts are not available, missing information for job, equipment breakdown.
  4. Not using your people Waste of human potential or talent.
  5. Transport Waste- unnecessary movement of work/goods/products. eg. Double handling
  6. Inventory/ Stock - any supply in excess of process requirements to supply JIT
  7. Motion Waste- unnecessary movement by people eg. Looking for tools
  8. Extra processing - extra finishing of a polished surface, hand finishing due to poor set up
Eight steps to follow when setting in order

There are eight steps to follow when setting in order:

Using visual controls organise equipment, tools, and material storage. Use labels on storage areas, floor space, cabinets and shelves. Labelling areas will make sure that no one will forget where things are stored and equipment will be returned to the correct location.

The eight steps are as follows

  1. The item is able to be noticed when missing
  2. Equipment and tools used most frequently are placed closest to the relevant employee
  3. Work stations are to have a place for every tool and toolboxes and drawers should be visible and easily accessible.
  4. Use tape on the floor to indicate areas of operations, parts, walkways, stored materials and hazards
  5. Each work station to display work instructions
  6. Follow ergonomic guidelines for work station design
  7. Use sign boards to indicate workstations, production targets and progress
  8. Arrange area information boards eg, Bindery, Sheet Fed Press, Digital, Pre Press.

Set in Order in Summary

At its simplest it is "A place for everything and everything in its place"

At more complex levels, it involves

  • Visual order to achieve visual control
  • Ergonomic considerations
  • Layout considerations

Ensure people are satisfied with the layout before marking the floor for inventory bays, etc.

SHINE

The third "S" (Shine) involves bringing the workspace back to proper order by the end of each day. It requires periodic (at least once daily) cleanup, responsible people are identified for cleanup, establishment of cleanup/restocking methods (tools, checklists etc), and periodic supervisor inspection.

If your garage floor is covered in oil stains then how can you tell if your car has an oil leak?

Once you have everything, from each individual work area up to your entire facility, sorted (cleaned up) and organised, you need to keep it that way. This requires regular cleaning, or to go along with our third S, "shining" things up.

This could also be thought of as inspecting. While cleaning it's easier to also inspect the machines, tools, equipment and supplies you work with.

Regular cleaning and inspection makes it easy to spot lubricant leaks, equipment misalignment, breakage, missing tools and low levels of supplies. Problems can be identified and fixed when they are small. If these minor problems are not addressed while small, they could lead to equipment failure, unplanned outages or long unproductive waits while new supplies are delivered. The 'Shine' S can be thought of as an important aspect of preventative maintenance.

When done on a regular, frequent basis, cleaning and inspecting generally will not take a lot of time, and in the long run will most likely save time.

Nine steps to follow when Shining

  1. Establish procedures for keeping everything clean, assign cleaning responsibilities.
  2. Implement daily 5-10-minute cleaning routines

  3. Clean floors, walls, ceilings, equipment and furniture
  4. Check for leaks, frayed chords, blocked filters, missing guards
  5. When cleaning take the opportunity to inspect more frequently so defects and problems are identified earlier.
  6. Promptly repair the plant and equipment to make it more reliable.
  7. Check you use correct cleaning agents
  8. When it's clean, PAINT, SIGN, LABEL
  9. Have a painting schedule which is consistent across the site (same colours etc).
  10. Paint for control - what goes where.
  11. Activity 4 Housekeeping Schedule

    Develop a simple housekeeping schedule see Activity 4 of your Workbook

    Shine in Summary

    The initial Shine step is best organised as a specific event to get the area to a standard of cleanliness & a representation of how we plan to work from now on. Shine is about creating a workplace environment which has a positive impact on those who work there.

    Nine steps to follow when Standardising
    1. Identify tasks to be carried out in the area
    2. Identify the frequency of each task
    3. Identify the time each task will take
    4. Identify who will carry out the task and how
    5. Create a task schedule
    6. Assign responsibility to make certain that the scheduled is adhered to and signed off daily
    7. Record actions required to maintain the schedule
    8. Outline procedures to be followed to remain compliant
    9. Create a standard operating procedure outlining the above

    Activity 5 Conduct a 5S Audit

    Conduct an audit of your area using the 5S audit tool on your board. Attach a copy to your workbook under activity 5

    Standardise in Summary

    • Developing the "One best way" to reduce method variation so that process outcomes are more predictable.
    • Use Schedules to define frequencies and responsibilities to make 5S tasks habitual.
    • For more complex tasks, such as Cleaning / Inspection / Lubrication / Maintenance use Standard Operating Procedures.

    The last "S," sustain, requires discipline. Without discipline, it is impossible to maintain consistent standards of quality, safety, clean production, and process operation. The more closely people are able to follow manufacturing standards, procedures, and rules, the less likelihood there is of errors, defects, waste, and accidents. However, trying to impose discipline in an authoritarian manner will not get far in most organisations today. Rather, people should be motivated to want to follow the rules because the workplace rules are actually a set of shared values.

    Shared values are achieved by coaching and team participation, not by orders and penalties. Implementation of 5S provides coaching by getting the people to do the simple things right. "Buying in" to these basic values is the essential starting point to developing a "World Class" organisation. Empowering people to take control of their daily activities and their work environment is the unifying principle of 5S. By taking an active role in designing and maintaining their workplace, people take more pride in their work, leading to greater satisfaction and higher productivity.

    Many believe that 5S is a must-have tool. For any of the tools in the toolkit for becoming lean -- quick changeover, total productive maintenance, mistake proofing, and so on -- 5S significantly helps in both the implementation and sustaining of improvements. The Gold Standard for 5S is that anyone should be able to find anything in their own workplace in less than 30 seconds, and anywhere else in the workplace in less than 5 minutes without talking to anyone, opening a book, or turning on a computer. 5S is the foundation for successful lean implementation. 5S is the tool to begin, support, and sustain the lean journey.

    Sustaining 5S

    There are three keys to successfully sustaining 5S:

    • Commitment
    • Top management support,
    • Performance measurement.
    Activity 6 Identify any Non conformance when doing the audit

    Use your 5S audit checklist to identify non conformance and list them in a separate correction action form

    Sustain in Summary
    • Leadership is most important.
    • Maintain the interest through auditing or regular reporting.
    • A visual workplace aids in detecting non complaining behaviour
    • Can you do the 30 second rule



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