Analysing The Fostering Industry Social Work Essay

Published Date: 23 Mar 2015

The Competitor analysis consists of finding out how other firms compete with fostering solutions in the market. What they are doing or providing that make them different from fostering solutions and how fostering solutions can improve upon to become a more efficient, much more profitable and recruit more foster carers.

This has been done by understanding the current situation of the fostering industry, the challenges it's facing. Also the role the local authority plays in fostering industry and finding where the demand exists across UK. After this the competitors are assessed have been assessed on turnover, profit margin, ofsted ratings, location, services provided, placements provided and foster carer allowance paid.

This gives an idea as to how these firms compete directly with fostering solutions in the industry.

Competitor analysis

The fostering industry is going through a phase of challenges. There is a shortage of over 10000 foster care families in UK. Because of this local authorities in England, Wales, Scotland and Northern Ireland are forced to make placement of children with respect to available vacancy rather than meeting best needs of child.(fosteringnet,2010)Accurate information on the number of foster carers in each country and number of foster carers recruited by each independent agency is less readily available, but statistics compiled by the fostering network for England by Ofsted suggest that there has been an increase in number of foster carers by 12.6% since 2004. However the growth was only 7.2% in England whereas it was up by 60% in Wales. (updatecostfostercare, 2010) A report from researchers at Loughborough University's Centre for Child and Family Research (CCFR) and leading charity the Fostering Network has identified a shortfall in funding for foster care in the UK. The Cost of Foster Care, a report published about the fostering industry analysis, shows that fostering industry is an underfunded service, with a need of around £580 million across the UK immediately to develop a efficiently resourced fostering service that fulfils the needs of children in care.(lough,2010) Following the Government's decision to assert the local authorities more flexibility on making savings, the Fostering Network is of the belief that any reduction in spending on foster care would make the system ineffective, unsustainable and hinder the improvements made in outcomes for children. It warns funding for foster care must be maintained otherwise society's most vulnerable children will suffer.

Fostering is under immense pressure due to year-on-year increases in the number of children coming into care and the chronic shortage of 10,000 foster carers. (bbc,2010)

Statistics on looked after children

There are over 83,000 children and young people looked after in the United Kingom. Out of these children, around 70,000 are looked after away from home, over 54,000 of whom (around 77 per cent) live with at least 45,000 foster families.(fosteringnet1, 2010)

Statistics by nation

The statistics below provide a picture of the care system on just one day of the year. Many more children and young people move in and out of public care over the course of 12 months.

England

As of 31 March 2009 60,900 children have been looked after.

Over three fourths of children are being looked after away from home (44,200 or 78 per cent) were living with foster carers.

It is estimated that in England there are at least 37,000 foster families. 

An estimate by the fostering network shows a shortage of at least 8200 foster carer families. (fosteringnet1, 2010)

Northern Ireland

As of 31 March 2009 2463 children have been looked after.

Around sixty six percent of children looked after away from home (1,607 or 65 per cent) were living with foster carer families.

It is estimated that in the Northern Ireland there are approximately 1,800 approved foster families of which 450 are family and friends carers.

An estimate by the Fostering Network shows a shortage of around 200 long-term foster families.(fosteringnet1, 2010)

Scotland

As of March 2009 around 15,288 children are looked after by local authorities in Scotland out of which around 6,366 are children looked after away from home and their family.

Over two thirds of children being looked after away from home and their family (4,497 or 71 per cent) were living with foster carer families.

There are approximately 3,300 foster families in Scotland.

An estimate by the Fostering Network shows there is a shortage of at least 1,700 foster families.(fosteringnet1, 2010)

Wales

As of 31 March 2009 around 4,705 children looked after.

Over four fifths of children looked after away from home (3,630 or 86 per cent) were living with foster carers.

Approximately 3000 foster families are there in Wales.

An estimate by the Fostering Network shows there is a shortage of at least 750 foster families in Wales. (fosteringnet1, 2010)

Demand

Local authorities were asked how many foster families they would have to recruit in order to offer placement choice to the children in their care. Placement choice means having a sufficiently wide pool of foster families so that each child can live with a family that meets their individual needs.(fosteringnet2, 2010)

England 8,200 of which

North West 1,700

North East 1,300

West Midlands 650

East Midlands 450

East 650

South West 600

South East 850

London 2,000

Northern Ireland 200 (updated in March 2009)

Scotland 1,700 (May 2005 figure)

Wales 750

(fosteringnet2, 2010)

There is maximum demand for foster carers in London and North West of England.

Research by the Fostering Network also found 82% of local authorities saw a rise in the number of children coming into care and needing foster homes in 2009-10. (bbc, 2010)

Local authority as a competitor

When a porters 5 forces model is developed, the local authority is a supplier, buyer as well as a competitor in this industry.

The local authority buy the service of the fostering agency, they supply the children for placement to the fostering agencies and they also place children on their own hence they are a competitor.

Comparison of Approved foster carers in year 2008-2009 between Local authorities and Independent Fostering agencies

Local Authority Independent agencies

Total number of foster carers approved 3423 2088

Total number of foster carers held as 23195 9893

on 31 march 2009

Comparison of placements provided between Local authorities and Independent fostering agencies in year 2008-2009

Total number of long term placement 6146 3758

Total number of continuing care placement 1655 1149

Total number of time limited placement 12879 4877

Total number of emergency care placement 824 2013

Total number of intensive fostering placements 1016 874

Total number of treatment care placements 86 150

Total number of short break for disabled children 2876 398

Total number of short break for non disabled children 534 50

(fostering agencies and fostering services dataset,2010 )

The local authority has placed more children in the 2008-2009 period as compared to the independent fostering agencies and are therefore identified as one of the bigger threats to fostering solutions along with the top two fostering agencies Foster care associates and National foster association.

On discussion with Michelle about this we came to a conclusion that the reason could be that local authorities do not strive for the inspection quality in their approval process that the independent agencies might be doing. And this was found out to be true when we chose 6 local authorities in random and checked their ofsted ratings. None of whom had outstanding ratings, 2 had satisfactory and 4 had good. (refer to appendix c1)

Number of applications from prospective fostering households received

Local Authority - 7253

Independent agencies- 6607

The statistics show that even though the independent fostering agencies are providing better allowances the prospective foster carers prefer the local authority to independent fostering agencies.

The reason here could be because local authorities are key authority in placing children to the foster carers. Hence the myth that if foster carers join the local authority fostering they could get children placed quicker with them.

How many foster carers successfully completed the Children's Development Workforce Council's certificate in 'Training, Support and development Standards for Foster Care'?

Local authority- 825

Independent fostering agencies- 529

(fostering agencies and fostering services dataset,2010 )

Local authorities are thus a serious competitor(substitute) for the independent fostering agencies.

Competitor analysis-company reports

The fostering industry is going through a challenge to recruit foster carers to look after children who are in abundance. In the fostering business agencies recruit foster carers, who are when placed with children or young people get paid for the placement from the local authority.

In consultation with fostering solutions we have identified the top 9 independent fostering agencies who directly compete with fostering solutions in the industry.

Foster care Associates

National Fostering Agency

Orange Grove

SWIIS

Pathways

Barnardos

Capstone Fostercare

TACT

By the Bridge Fostering

In the Appendix C2 shows the turnover, profit margin, ofsted ratings, foster carer allowance paid comparison of the 9 competitors.

Below is a detailed report on each of 9 fostering companies in terms of location, ofsted ratings, services provided, placements provided, number of employees and foster carer allowance paid. By doing so we can find out how each of these companies compete with Fostering solutions in the industry. After each company report we look at a findings/strategy/comparison section to emphasize how they compete in the industry and vs fostering solutions.

Due to word limit a detailed analysis of services comparison is provided in the appendix. (refer appendix m3)

Foster Care Associates

Over 80 Offices in England, Northern Ireland, Wales and Scotland. (fca1, 2010)

Part of Core assets group.

The Core Assets Group of Companies provides an international portfolio of social care services, offering innovative business solutions to the care sector.

Foster care associates has subsidiaries in UK.

Fostering First (Ireland ) Limited

Fostering people Limited

Outcomes (UK) Limited

Fostering First International, a sister company to Foster Care Associates Ltd, is currently located in 7 different countries: Republic of Ireland, Finland, Sweden, Germany, Australia, New Zealand and Canada.

(fcacorp, 2010)

Services provided to foster carers(fca2, 2010)

They provide a Respite of up to 21 nights per year.

They avail the service of a Therapist

They hold Regular group meetings held at local fca office

They give Membership to foster talk

They arrange for Organised activities

They hold Foster care training program

They provide for Children and young people support workers

Placements provided(fca3, 2010)

Emergency

Short term

Long term

Respite

Parent and child placement

Placement for sanctuary seeking children and young people

Placement for disabled children

Short term breaks

OFSTED ratings (ofsted,2010)

2 Outstanding and 7 good

Foster carer allowance- 390 Pounds / Week (fca4, 2010)

Financial data( FAME) th gbp 2008(data available only for financial year end 2008

Turnover 119612

Profit before taxation 10074

Number of employees 871

Key Issues and Facts(fca5,2010)

2400 children placed as of December 2009. Highest number of placements across all IFA's in the UK.(fca5,2010)

Foster carer recruited in year of 2009 - above 360 .

94% of local authorities present in England have partnered with them.

They claim 66% of the Scottish Local authorities work as partners with them.

They claim 95% of the local authorities present in Wales work as partners with them.

They claim that 100% of Northern Ireland local authorities work in partnership with them. (fca6, 2010)

Findings/Strategy/Comparison

FCA have presence internationally whereas fostering solutions is based only in UK. Therefore having presence internationally could be a benefit to FCA over fostering solutions. There is a credibility, brand image and recognition that comes with being present in multiple countries.

FCA has presence in North Ireland whereas fostering solutions has no office/branch in Northern Ireland. FCA have a monopoly in Northern Ireland as none of the 8 competitors and fostering solutions do not have an office there.

*Turnover is the highest, but profit margin is not may be because the cost is also high. We assume that it could be because it maintains high cost to maintain quality and good service.

*financial data of 31-12-2008 only was available for FCA. Thomson research database showed inconclusive data of FCA having round about same turnover for 2009.

Services

Therapist available for consultation for Fca, whereas Fostering solutions has no mention of providing such a service in their brochure.

 Supporting foster carers in negotiating with schools and promoting the child's educational needs, no mention of providing such a service in their brochure.

21 days paid respite per year vs 2 weeks paid respite provided by fostering solutions

FCA provides placement for disabled children which fostering solutions do not provide.

On consulting with Michelle she highlighted the costs associated with providing such a service and the specialised staff that would be required. In addition to this she added that placement of disabled children is only a small number. Nonetheless it's a way in which foster care associates are competing with fostering solutions since they have the staff and specialisation to provide the placement even if its for a small number of placements.

Location

Their major strengths are their presence in various locations across UK, with over 40 offices. They claim you are never more than 40 miles from an FCA office and their relationship with local authorities as highlighted above, since it's the local authorities who are going to give them the placement for their foster carers. People prefer companies/agencies that are local in their presence in the fostering industry. Therefore FCA promotes themselves locally to be able to recruit foster carers efficiently.

National fostering agency

They are located at Cardiff, Lowestoft and Stirling with Head Office at Uxbridge.(nfa1, 2010)

Services provided (nfa2, 2010)

The national fostering agency believes that fostering is a service which is to be provided at a local level to be a successful fostering agency. They pride themselves in believing they provide a fostering service with local care and support along with national expertise.

Most of the centralised functions occur through their head and regional offices, the key job involving high quality placements for children remains with the local foster carer. The National Fostering Agency claim the foster carers are supported on a 24 hour basis by local professionally qualified and experienced Supervising Social workers.

The foster carers are provided support from a professionally qualified social worker

They provide a 24 hour telephone advice and support to the foster carers.

The provide one monthly visit and a weekly telephone call

There are various training and development opportunities

They provide foster carers the opportunity to meet with other foster carers at support groups

The foster carers are given good financial support for caring for the child

They provide membership of the Fostering Network to the foster carers.

They provide good legal protection insurance

The foster carers are provided regular foster carer's news and information.

Placements provided (nfa3, 2010)

Emergency Placements

Task Centred Placements

Parent & Child Placements

Bridging Placement

Long Term Placements

Foster carer allowance - 366 pounds GBP PW(nfa4, 2010)

Financial Data FAME database th Gbp 2009

Turnover

43122

Profit before taxation

6623

Number of employees

171

OFSTED Ratings(ofsted, 2010)

2 - good

Findings/Strategy/Comparison

When compared with fostering solutions NFA more or less provide the same range of basic services to foster carers.

They have just 4 offices across the UK but their turnover and profit margin is more than fostering solutions. (appendix c2). Their way of operating is, all referrals for placements throughout the UK are managed by four teams located in their offices at Lowestoft, Uxbridge, Cardiff and Stirling. They work in close ties with the regional social workers and thus manage to provide efficient placements.

Inspite of being present in only 4 locations their method of working closely with regional social worker staff gives them a local presence.

NFA have an interesting strategy to recruit foster carers. They have advertised on job search websites such as reed and jobsite for foster carer recruitment. This strategy has been followed by a number of companies though fostering solutions have not used this method of recruiting foster carers.(reed, 2010)

SWIIS Foster care

Location ( sw1,2010)

SWIIS Foster Care was formed in the year 2000 as an Independent Fostering Provider within the already successful SWIIS group of social care related companies.

They have their Head office in London with 6 more offices/branches in England and 4 offices/branches in Scotland.

Services provided (sw2,sw3, 2010)

SWIIS is dedicated to creating the best opportunities for children and young people in foster care:

They believe in creating the best outcomes for children and young people in foster care.

They provide a comprehensive package of social work, education and health

They work in close relations with placing authority social workers, local education, health and therapy providers

They provide each child or young person with a care package that addresses all of their needs

They claim to offer the best value for children, carers and placing authorities alike

They claim to work with local authorities to help them meet required Performance Indicators

They claim their placements provide demonstrable positive indicators of improvement for young people in the five key outcome areas namely - being healthy, staying safe, enjoying and achieving, making a positive contribution and achieving economic well-being

They provide all the approved SWIIS foster carers extensive pre and post approval training - including the opportunity to take relevant social care training modules and NVQ programmes with the priority being given to issues such as Safer Caring and Managing Challenging Behaviour

Health(sw3, 2010)

They provide designated health professionals to support children for their health and is an outstanding provision in this area.

Education

They make sure every effort is taken to ensure children and young people can reach to their potential in education by dedicated staff.

There are efficient resources in place to support the children with their education.

Types of Placements available (sw4, 2010)

- short term placements

- longer term.

- bridging placements

- respite placements

- placements provided for all age groups which includes higher aged teenagers, sibling groups and disabled children.

- short notice unplanned placements provided.

- Foster carer allowance - 400-580£ PW- best in the industry.(sw5,2010)

Financial Data th GBP 2009

Turnover 13362

Profit before taxation 1074

Profit margin 8.04%

Number of employees 81

OFSTED ratings(ofsted- sw, 2010)

2 outstanding 3 good and 1 satisfactory

Findings/Strategy/Comparison

There is a designated education officer to help children with studies, no mention of any such service in fostering solutions brochure.

There is a designated health officer to advice foster carers on health issues for the children, no mention of any such service in fostering solutions brochure.

They provide the best financial package of all the fostering companies with 400 - 580ppw.

This could mean since they provide the foster carer a high allowance, they could be charging the local authority a high amount. There is lack of data available regarding charges to local authority by independent agencies and children placed.

By looking at their turnover and profit margin we can see that they have done well and ranked sixth in the turnover/profit margin index. This means they have been placing children from local authority to the foster carers.(refer to appendix c1 or above for turnover/profit margin)

They have the specialisation and staff to provide placement for children with disabilities provided, whereas as we have already looked above fostering solutions do not.

By The Bridge Fostering

They have branches/offices at Sittingbourne, Kent, Regional offices in Essex and Warwickshire and West London.

(bythebridge1, 2010)

OFSTED Rating - 1

Only one ofsted report was found at ofsted inspection reports.

Outstanding (ofstedbythebridge, 2010)

They achieved iso 9001 accreditation in 2009

Advertising board deal with crystal palace football club- Marketing strategy to increase its brand awareness and reputation.

(bythebridge2, 2010)

Therapeutic Fostering

The by the bridge foster carers are committed and have a unique opportunity to enrol into a degree certificate in therapeutic fostering from the University of Greenwich.

(bythebridge3, 2010)

Financial data th GBP 2009

Turnover 10132

Profit before taxation 2451

Profit margin 24.19%

Number of employees 40

Findings/Strategy/Comparison

By the Bridge fostering is a small agency with just 40 employees, but they have higher profit before taxation than fostering solutions. This could be due to lesser administration overheads due to its small size.

They are recruiting in East, South east, London and Midlands region.(refer to appendix c2)

Its key to note that by the bridge fostering has the best profit margin of all the 10 agencies.( refer to appendix,c1)

The foster carers are committed to a degree in therapeutic fostering. Thus they have an added incentive of becoming a foster carer as well as a chance to earn a degree certificate in therapeutic fostering. This could be a major attraction to foster carers in joining by the bridge fostering. This unique certificate in therapeutic fostering is provided which is a one year course covering transactional analysis theories combined with social work ideas to help understand what children and others do what they do and how can they be helped, no such service provided by fostering solutions.

Orange Grove

Location (og1, 2010)

The Orange Grove fostering agency was taken over by Hillcrest foster care to operate under the Orange Grove Fostercare.

They have 10 Offices in England.

Types of placement available(og2, 2010)

Teenagers

Sibling groups

Parent and baby - for young people chance to become a parent

Special needs

Unaccompanied asylum seeking young people

Solo placements

Services provided to foster carers(og3, 2010)

They provide a minimum of 12 supervision visits by a local Social Worker

They provide additional support visits on a needs-led basis by our approved Social Workers or Family Support Workers

There is a minimum of 1 unannounced visit per annum

There is provision for 1 independently-led annual review per annum

They provide Psychological support on a needs-led basis plus additional support groups/surgeries as required

They provide Out of hours 365/24/7 on-call support service by local social work staff

They provide 14 nights of respite

They offer Retainer payments (subject to qualifying criteria)***

There is a monthly carer support meeting

The agency will endeavour, with the help and support of carers, to ensure that all carers have a Schedule 3 Respite Carer in place***

They provide a published programme of regular training

They provide training in Therapeutic Crisis Intervention (Fostering)/Management of Aggression with regular follow-up training

They provide birthday, Festival and Holiday allowances at The Fostering Network rates

There is a target of 4 regional activities per office for carers and children, e.g. Pantomime, Theme Parks, BBQs, etc

They provide a weekend break for birth children

They provide an independent Children's Helpline to foster children and birth children

They provide an Independent allegation support service

Their Social Workers attend at all meetings, conferences, reviews, etc

They provide Educational support

There is an annual carer conference.

Hillcrest ( Orangegrove ) Financial data th gbp 2008

Turnover 23993

Profit before taxation 1906

Profit margin 7.94

Number of employees 526

(FAME,2010) to be done referencing

Foster carer allowance - 320-461ppw (og4, 2010)

OFSTED ratings(ofsted-og, 2010) 4 good 1 satisfactory

Findings/Strategy/Comparison

Services

- Target of 4 regional activities per office for carers and children, e.g. Pantomime, Theme Parks, BBQs, etc, no mention of providing such a service by fostering solutions in their brochure.

-Training in Therapeutic Crisis Intervention, Birthday, Festival and Holiday allowances at the Fostering Network rates, Independent Children's Helpline for foster children and birth children

-Independent allegation support service, no mention of providing such a service by fostering solutions in their brochure.

Strategy- orange grove provide a combination of an array of services to foster carers with an upper limit of allowance of 461ppw as compared to 390 being upper limit paid by fostering solutions. They are a strong competitor as they match with fostering solutions on services provided and also pay a competitive allowance whose upper limit is higher than fostering solutions.

Barnardos

Wide coverage in UK with presence in London, Yorkshire, Midlands, North West, Scotland, Cymru, Northern Ireland. (barnardos,2010)

Fundraising

Fostering and adoption

Research and influencing practice

Barnardos have more than around 100 years of experienced in the fostering industry. They have above 30 services recruiting a variety of carers across the United Kingdom.

(barnardos, 2010)

What facilities they give the foster carers

They provide on-going relevant/specialist training

They provide 24-hour advice and back-up

They provide regular supervision from their friendly team

Provision of a generous fee and allowance

They provide careful and considered matching with a child

They provide the opportunity to lead the way in setting the highest standards for children and young people in foster care.

placements provided

(baplacements, 2010)

-permanent and long term

-bridging placement

-short term

-emergency

-parent and child

Foster carer allowance- 100-200ppw (cypnow,2010)

Current and future strategies and objectives

making barnardos influencing work more effective - looking to improve the extent to which lessons learnt from its work on the ground leaed to better outcomes for disadvantaged children.

Brand and image enhancement- it recognises it needs to be better at explaining to the public exactly how it works and what it stands for so that it can generate more support for its influencing work- Believe in Children- Strap line.

Implementing refreshed strategies for participation and volunteering.

Increasing net return from fundraising

Improving cost effectiveness of support functions both at head office and locally.

Loss before taxation -27358

Profit margin

Number of employees 7085

OFSTED RATINGS(ofsted-ba, 2010)

2 outstanding 8 good

Findings/Strategy/Comparison

They compete as a reputed company with 100 years experience in fostering. It's a charity organisation in existence for a long time with presence in number of countries. They do fostering also as a part of helping children and young people.

Prospective foster carers might be attracted to foster with barnardos due to its brand name and reputation which could get them a placement quickly. They pay lower allowance to foster carers than any other company which means they might be charging the local authority less than any other independent agency.

They being a charity organisation, the prospective foster carers could feel a sense of social cause attachment to the organisation and could be a big plus for an agency like barnardos.

Capstone fostercare

Locations

7 offices at

Birmingham, Devon, Gloucestershire, Hampshire, Somerset, Kent and London.

(cap1, 2010)

Services provided

(cap2, 2010)

All those preparing to become foster carers will attend two days of Skills to Foster training followed by one day of CWDC Workshop training. This gives a detailed picture of what fostering is about and looks more closely at developing the skills and knowledge base you will need for a fostering career

As with many careers, training is seen as an essential part of professional development and Vision organises a training programme on relevant topics. There will be six training days per year organised at a venue near Birmingham. Subjects to be covered will include Child Protection, Drug Awareness, Safe Caring, First Aid and Behaviour Management.

Each carer will have their own social worker allocated by Capstone who will visit and phone as often as is necessary to support the placement. Formal supervision usually happens fortnightly

Carers have access by telephone to the Emergency Duty Team 24/7

We provide Capstone family get-togethers/days out for our carers and all the children in the home

Where necessary, we provide appropriate support for carers' own children who may be having a hard time with a particular child in care

Where it is decided that a particular child would benefit from more formal therapy, carers are always part of that process and will meet with the therapist so that their insights and concerns are heard

Carers are paid a good income (weekly) and have up to fourteen days paid holiday/respite a year

Carers are given free membership of Fostering Network, a national body that provides guidance, publishes helpful documentation and organises seminars and training. Other benefits of this membership include insurance and legal advice.

Support group meetings are held at regular intervals. These meetings help carers to network, share experiences, socialise with likeminded people and discuss relevant topics and issues.

(cap2, 2010)

Placements provided

(cap3, 2010)

Permanent

Sibling

Parent and child placement

Unaccompanied minors

Singleton placement

Therapeutic placement

Remand placement

Children with special needs

Ofsted ratings- 2 good

(ofstedCapstone, 2010)

Foster carer allowance - 34 - 495 ppw (cap4,2010)

No financial data available

Findings/Strategy/Comparison

Upper limit of allowance paid to foster carers 495 as compared to 390 by fostering solutions.

They provide Capstone family get-togethers/days out for our carers and all the children in the home, no mention of any such service by fostering solutions.

Where it is decided that a particular child would benefit from more formal therapy, carers are always part of that process and will meet with the therapist so that their insights and concerns are heard, , no mention of any such service by fostering solutions.

Therapeutic placements provided which fostering solutions do not provide.

PATHWAYS Fostercare

Regional Offices

They have offices at

South East Wales

West Wales

East England (Nene Valley)

South West England

Midlands (Families first) (path1,2010)

Services provided (path2, 2010)

There are regular support groups and carers meetings to discuss and share issues pertinent to them.

They provide an opportunity to foster carers to enter specialisms within fostering and progress in an area of fostering that interests the carers, whether that is disabilities, parenting assessment or transitional care. They provide specialist training to enable carers to progress within the child care field.

They provide 24*7 support service.

They claim all agencies promise 24/7 support, not all deliver it.

They claim they have a straight forward assessment process that is thorough and completed within about four months. They understand that nobody wants to be kept waiting around especially when considering a career like fostering.

They provide a competitive payment rates for the child or children in your care

The fact that Pathway Care are local, makes it reassuring if the foster carers ever need support, also the foster carers might feel right when they know they are helping local children. (path2, 2010)

Placements provided

No data available

Financial data th gbp 2009

Turnover 19889

Loss before taxation - 3721

Loss margin -18.71%

Number of employees 105

(fame pathwaycare, 2010)

Ofsted ratings - 2 outstanding , 1 good and 1 satisfactory (ofsted pathways, 2010)

Foster carer allowance - £340 -£390 pw (path3,2010)

Findings/Strategy/Comparison

They made a loss for previous financial year as shown above.

Strategy- They claim to complete foster carer approval process within 4 months, bold claim considering the complicated series of steps involved in it. They have positioned themselves as a local agency to help local children.

TACT

Locations

London and south east, East London, East midlands, West midlands, Bristol and southwest, north west, Yorkshire, wales and Scotland. (tact1,2010)

Services provided (tact2, 2010)

They provide for an allocated Supervising Social Worker

They provide 24*7 support

They provide efficient Training and development

They provide for a carers support group

They provide for a Children and young people group

They provide a therapeutic play service

They provide access to trainers and therapists

They provide supervised contact service for families

They organise local activity event for children

They prepare young people for life after care

They run training and support programs for children

Placements provided

Emergency

Short term

Long term

Respite

Parent and child(tact3,2010)

Financial data th gbp 2009

Turnover

Profit margin -410

Number of employees 121

(fame tact , 2010)

Findings/Strategy/Comparison

Turnover was not available

Fostering Solutions

They have 15 offices in UK- England, Wales and Scotland

Foster carer allowance - 300 - 390 GBP PW

Services provided

They provide a 24 hours support 365*24

They provide a Generous financial allowance

They provide Ongoing training

They provide a paid membership of fostering network

They provide local support groups

There is access to online resource center for foster carers

They provide a 2 weeks paid respite per year

They provide assistance from specially assigned social worker

Placements provided

Short term placement

Long term placement

Emergency placement

Intensive support placement

Parent and child placement

Sibling placement

Disabled children and young people

Short break

Asylum seeker

Specialised support

OFSTED RATINGS- 2 outstanding 2 good and 2 satisfactory.

Turnover 22590

Profit before taxation 1230

Profit margin 5.44%

Number of employees 129

Recommendations

Advertise on job portals such as reed.co.uk and monsterjobs.uk for recruitment of foster carers

Advertising on job portals could be a cost efficient way to reach out to more people to invite in more applications for foster carer approvals. NFA are doing it, they are a smaller organisation in terms of number of offices but are able to recruit more foster carers than fostering solutions since their turnover is more than fostering solutions. It's also cost effective way, reed.co.uk charge 125 pounds per job application.( reed1, 2010)

Need for selling themselves better

Provide more information on website regarding Services to foster carers. There is no services page provided to foster carers on the website, compared to other competitors who have such a page and clear outlining of services foster carers can expect. This could be crucial as to whether a prospective foster carer registers his interest with fostering solutions or goes elsewhere where he is provided a more concrete information on what he can expect if he becomes a foster carer there.

Also, a Freqently asked questions page is needed to help first time viewers and prospective carers, get answers to common questions/queries they might have regarding fostering/the company /allowance etc. Every other competitor have a page on their website answering simple yet questions that could be key knowledge a prospective foster carer would want to know before filling in an initial interest application with a fostering agency.

How are you positioned?- FCA highlight their strength of ties with local authorities, you never have to go more than 40mile to find us- (strength of their expansive existence), Pathways claim they complete their approval process within 4 months, orange grove highlight their vast provision of services to foster carers, SWIIS provide a remarkable foster carer allowance fee of 400-580. In same way fostering solutions needs to show its strengths, highlight key facts and figures to the market to attract better placements and more foster carer applications.

On consulting with Michelle, Fostering solutions we found out that even in their brochure to foster carers they do not list all the services provided to them, we found out that a few of their services were not on it. Thus, we agreed that Fostering solutions do not sell themselves efficiently which is key to any business.

Fostering solutions have not branded themselves or positioned themselves in the market like their competitors. They could highlight their ofsted ratings as a unique selling point. Refer to appendix c1 shows fostering solutions have highest ratio of no of outstanding ofsted ratings to the number of offices in England.

Possibility of looking at the expansion to Northern Ireland. Except FCA nobody has an office/branch there.

The Fostering Network estimates there is a shortage of at least 200 long-term foster families in Northern Ireland. Though there was lack of time and information to study the feasibility of entering a new market like this, its an opportunity according to us since only FCA have their presence in Northern Ireland out of the 9 top competitors.

The demand might be 200 foster carers according to stats we found out but this could go up in coming years.

Demand study result

Maximum demand for fostering exists in the North West and London. Concentrating in recruiting in these areas could prove to be efficient as placements could occur faster than other areas due to its given demand.

Improve or add on to the range of services provided to foster carers because that is one of the key aspects to recruiting foster carers

Orange grove ranked higher than fostering solutions in terms of turnover and profit margin last financial year. One reason could be its acquisition by hillcrest fostering. Another reason could be its vast range of services could be attracting foster carers along with a competitive allowance of 320-461 ppw ( upper limit of allowance more than fostering solutions).

There is a detailed report in the appendix c2 of services provided in the market not provided by fostering solutions. We did not have resources or time to research the scope of providing these services. Though, this list of services that are existing in the market and not provided by fostering solutions will give them an idea as to the range of services provided by the competitors and a reference if they want to expand their line of services to foster carers.

Scope for adding new placement services.

Improving aspects of training- location, facilities, content, more training and times of courses.(foster carer viewpoints, 2010)

On studying the Foster carer viewpoints a survey conducted by fostering solutions on their foster carers showed that foster carers wanted improvements in the training process, location of training, training facilities, training content and a change in times of courses.

Graphs visuals below …

Graphs/Visuals comparison of the independent agencies

Turnover comparison graph (note FCA and SWIIS is 2008 turnover due to lack of available data) and orange grove is a sister organisation of hillcrest foster care[takeover], hence the data below of orange grove is of hillcrest foster care.

Company

turnover max - min

FCA

119612

NFA

43122

orangegrove

23993

Fostering solutions

22590

Pathways

19889

SWIIS

13362

by the bridge

10132

capstone fostercare

344(2004)only available figure

TACT

Unavail charity organisation

Barnardos

made loss

Turnover visual

Turnover and profit margin visual

Inner circle is turnover and outer is profit margin

Note : pathway care made a loss margin

Bar graph showing minimum fostering allowance = brown and maximum fostering allowance provided= green by each company whose data we have available

References

Ajay Vishwanath

MBS